Shipping policy

All orders are processed within 1–2 business days after purchase. Once your order has been shipped, you will receive a confirmation email with tracking information.

We ship all orders via UPS Ground with a flat-rate shipping fee applied at checkout. Delivery times typically range from 3–7 business days, depending on your location. Please note that UPS does not deliver to P.O. boxes.

We are not responsible for delays caused by the carrier, incorrect shipping addresses, or weather-related issues once the package has left our facility.

If you have any questions about your order or shipping status, please contact us at info@thecollectiveshop.net